Freedom of Information


What is the right to know?

The Freedom of Information Act 2000 (FOIA) gives people a general right of access to information held by or on behalf of public authorities, promoting a culture of openness and accountability across the public sector.

What sort of information can I request?

In theory, you can request any information that Haringey Clinical Commissioning Group (CCG) holds, that does not fall under an exemption to the Act. You may not ask for information that is covered by the Data Protection Act.

How do I make a request for information?

Your request must be in writing and can be either posted or emailed to NEL.

For postal requests, please send to the following address:

FOI Requests

NEL Freedom of Information Team
Lower Marsh
3rd Floor
Waterloo
London SE1 7NT

Email requests should be sent to: nelcsu.foi@nhs.net 

Your request for information must be made in writing and you are entitled to a response within 20 working days.

Can my request be refused?

There is some information which can legitimately be withheld under the exemptions set out in the NHS Openness Code or the Freedom of Information Act. Where individual classes of information are subject to exemptions, the main reasons are, for example, the protection of commercial interests and personal information under the Data Protection Act 1998.

What information do we publish?

Under the FOIA the CCG is required to have a publication scheme which sets out the CCG’s commitment to make the following classes of information routinely available:

  • who we are and what we do
  • what we spend and how we spend it
  • what are priorities are and how we are doing
  • how we make decisions
  • our policies and procedures
  • lists and registers, and 
  • the services we offer.

We have published all this information and more on a single webpage to make it easy for people to access. 

Do I need to pay costs?

In most cases the cost of accessing information will be free, but for others there may be a charge. The charges will vary according to how the information is made available and the format. We will let you know in advance the cost and charges that will have to be paid. We will not provide printouts of other organisation's websites.

What about patient records?

There is a separate procedure and policy for accessing personal health records, whereby an individual can request to see their record or request a copy of their notes. 

If you want to access your GP medical records, you will need to contact your GP surgery and arrange with them to either view your records or to request a copy of the records.

Contact details

FOI Requests

NEL Freedom of Information Team
Lower Marsh
3rd Floor
Waterloo
London SE1 7NT
Email address - nelcsu.foi@nhs.net


Last updated: 07/01/2019